Contact Us

Head Office

Level 27, 1 Market St
Sydney NSW 2000
Ph: 131 728

Email info@customscu.com.au
BSB No. 815 000
After hours Visa/Redicard reporting line 131 728
If you are calling from overseas, please call +61 2 9287 0888

 RediDial - 24 hour phone banking
Phone: 131 728

 Assistance Centre (General Member enquiries)
Free Call: 131 728
Fax: (02) 4821 4336
Operating hours: Monday to Friday 8 am to 6 pm

Branch Locations

 Customs CU Mascot Branch Ground Floor, Customs House
10 Cooks River Drive, Sydney International Airport NSW 2020
Phone:(02) 8335 4200
Fax: (02) 9669 3886
Email: customsmascot@pcu.com.au
Operating hours: Monday to Friday 9am to 5pm
ATM facilities are available.

 Customs CU Canberra Branch Lobby, Customs House
5 Constitution Avenue, Canberra ACT 2601
Phone:(02) 6243 8900
Fax: (02) 6248 5665
Email: canberra@customscu.com.au
Operating hours: Monday to Friday 9am to 5pm (close for 1 hour from 12pm-1pm)
Please note: This Branch does not offer cash deposits or withdrawals, ATM facilities are available.

 Customs CU Melbourne Branch 1010 LaTrobe Street, Docklands, Melbourne VIC 3008
Phone:(03) 9642 1003
Fax: (03) 9670 2316
Email: melbourne@customscu.com.au
Operating hours: Wednesday to Friday 9am to 5pm
Please note: This Branch does not offer cash deposits or withdrawals.

Customs Credit Union can also access the Police Credit Union Branch network. PCU has ten Branches located around New South Wales plus two direct (phone) services all geared to answer your enquiries and look after your financial needs.

 Loans Direct (Loans and Insurance)
Phone:131 728
Fax: (02) 8267 6860
Operating hours: Monday to Friday 8am to 5pm

 Sydney 18 Pelican Street, Surry Hills NSW 2010
Phone: (02) 8268 2500
Fax: (02) 9283 2340
Operating hours: Monday to Friday 8.30am to 5pm

 Parramatta Ground floor, Octagon Building
110 George Street, Parramatta NSW 2150
Phone: (02) 9841 8200
Fax: (02) 9893 8489
Operating hours: Monday to Friday 8am to 5pm

 Penrith 295 High Street, Penrith 2750
Phone: (02) 4720 5000
Fax: (02) 4720 5099
Operating hours: Monday to Friday 8.30am to 5pm

 Campbelltown 100 Queen Street, Campbelltown 2560
Phone: (02) 4640 7000
Fax: (02) 4620 0139
Operating hours: Monday to Friday 8.30am to 5pm
Please note: Coin Facilities not available at this Branch.

 Newcastle 24 Bolton Street, Newcastle NSW 2300
Phone: (02) 4908 6200
Fax: (02) 4926 4241
Operating hours: Monday to Friday 9am to 5pm

 Canberra Shop 16, Canberra House 40 Marcus Clarke Street,
Canberra ACT 2600
Phone: (02) 6206 7000
Fax: (02) 6257 1330
Operating hours: Monday to Friday 9am to 5pm

 Goulburn c/- Police Academy, McDermott Drive, Goulburn NSW 2580
Phone: (02) 4827 1000
Fax: (02) 4821 8816
Operating hours: Monday to Friday 9am to 5pm

 Gosford 9 - 11 Mann Street, Gosford NSW 2250
Phone: (02) 4320 0200
Fax: (02) 4325 5620
Operating hours: Monday to Friday 9am to 5pm
Please note: This Branch does not offer cash deposits or withdrawals, ATM facilities are available.

 Port Macquarie 6-14 Clarence Street, Port Macquarie NSW 2444
Phone: (02) 6582 9900
Fax: (02) 6584 5925
Operating hours: Monday to Friday 8.30am to 5pm

 Wollongong 76 Market Street, Wollongong NSW 2500
Phone: (02) 4221 9000
Fax: (02) 4227 1198
Operating hours: Monday to Friday 9am to 5pm
Please note: This Branch does not offer cash deposits or withdrawals, ATM facilities are available.