Internet Banking Security
At Customs Credit Union we take security of our Members'
funds and information very seriously. In setting up CCU
Internet Banking we have employed a range of security measures from
firewalls to data encryption to ensure your personal information
is fully protected. There are also some simple steps you
can take to assist that are similar to self protection
measures you already have with your Credit Union PIN and
Visa cards. The three main areas of security involved
are:
 Customs Credit Union
The Internet
Your Computer
 Customs Credit Union
Protecting Customs Credit Union's computer systems is
critical. We have implemented leading firewall technology
to protect Members' information against intrusion from
the Internet. A Firewall controls what information passes
between our systems and the Internet.
These systems are monitored for suspicious activity by a major security consultancy group. The group we use has considerable experience implementing and designing secure systems for many organisations, including financial institutions and defence organisations. We also subscribe to services that advise on new "threats" and provide patches and upgrades to keep the systems as secure and current as is possible.
We have also implemented a second factor authentication function known a Captcha test (Completely Automated Public Turing Test To Tell Computers and Humans Apart). Captcha is functionality that protects websites against unwarranted attacks from Trojans by generating text that humans can read easily but current computer programs cannot.
Additionally, instead of CAPTCHA you can opt to use our security tokens to provide safer access to your funds. Security tokens are issued free of charge and we strongly recommend Members avail themselves of this security option.
The Internet
The Internet is a worldwide network of computers, owned
and operated by many different organisations and individuals.
Our aim is to protect any sensitive information passed
through the Internet between Customs Credit Union and your
computer.
We employ a technology called Secure Sockets Layer (SSL)
to establish a secure connection between your browser
and the Customs Credit Union Internet Banking System. SSL
is a technology developed by Netscape, Microsoft and RSA
Inc that is supported by most browsers. Every time you
connect to Internet Banking it sends your browser a piece of
information called a "digital certificate".
This certificate securely identifies the site you are
connecting to, and establishes an encrypted session. This
certificate has been digitally signed by Verisign, the
highest recognised issuer of digital certificates in the
world. Most browsers automatically recognise any certificate
signed by Verisign.
For more information on SSL refer to the security sections
of the following sites: Microsoft,
Netscape, RSA.
For more information on digital certificates refer to
the following site:
Verisign
Your Computer
There are some simple precautions you can take to maximise
security.
Change your Access Code regularly. We recommend that
you change it at least every month.Try not to use date
of birth, telephone number, addresses etc
Do not disclose your Access Code to anyone
Always 'LOGOUT' the secure session after completing
Online transactions using Internet Banking Internet Banking
Never leave your computer unattended while logged
onto Internet Banking
If other people can access your computer you should
set your browser not to cache secure web pages (so that
there will be no record of your account information
left on your computer )
Ensure that current anti-virus software is running on
your computer at all times.
Please read important information about terms and conditions
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